ALTERNATIVE DISPUTE RESOLUTIONS
"Andromeda eliminates all perceptions"
Definition
Proposals
Costs
Definition
In simple terms ways of resolving disputes without the necessity of potential legal costs" ADR typically includes early neutral evaluation, negotiation, conciliation, mediation, and arbitration.
Burgeoning court queues, rising costs of litigation and time delays continue to plague litigants and more and more people are turning to ADR as a way of resolving disputes.
Proposals
The ADR directive is a new piece of European law. It means that from 9 July 2015 alternative ways of resolving contractual disputes between consumers and businesses will be available much more widely across the UK and the EU.
Some things aren’t covered by the directive. It is our understanding that complaints from micro-enterprises, charities and trusts are not. Some sectors, like health and education are also not covered by the new directive.
The directive encourages the speedy resolution of consumer complaints. From 9 July 2015, ADR providers like the Financial Ombudsman Service should aim to give answers to complaints within 90 days of receiving the complete complaint file.
"Andromeda will always attempt to resolve any problem as quickly as possible and at the least cost "
"our philosophy is to put fires out, not to fuel them"
Costs
The costs of an Alternative Dispute resolution should be considerably less than taking the same to a court and will be much quicker in the main to get a result.
Arbitrators have a different mind set and are usually focused in achieving a result on the day.